1. Agreement

These Terms of Use (the “Agreement”) constitute a legally binding agreement between 1-800 Office Solutions (referred to as “we,” “us,” “our,” or “1-800 Office Solutions”) and you or your company (collectively, “You” or “Your”) regarding Your use of the https://www.1800toners.com website (the “Website”) and the services available through the Website (the “Services”).

By using the Website, You agree that You have read, understood, and accepted this Agreement and our Privacy Policy. If You do not agree with this Agreement or the Privacy Policy, You must immediately leave the Website and cease using the Services.

2. Privacy Policy

By using the Website, You consent to the collection and use of certain information about You, as specified in our Privacy Policy. We encourage users to frequently review our Privacy Policy for any updates.

3. Changes to Agreement and Privacy Policy

1-800 Office Solutions reserves the right to modify this Agreement and its Privacy Policy at any time by posting updates on the Website. It is Your responsibility to review these changes periodically.

If at any time You find these terms unacceptable, You must immediately discontinue Your use of the Website and Services.

4. Eligibility

By using the Website or Services, You represent that You:

• Are at least 18 years old
• Are a resident of the United States or a legally registered business entity
• Have the legal authority to enter into binding contracts

This Agreement is void where prohibited.

5. License

Subject to compliance with this Agreement, 1-800 Office Solutions grants You a non-exclusive, non-transferable, and revocable license to access and use the Website and Services for personal or business purposes.

You may not:

• Copy, reproduce, or resell any portion of the Website
• Modify or create derivative works from the Website’s content
• Use the Website for unlawful or unauthorized purposes

Violation of these terms may result in immediate termination of Your access to the Website.

6. Account Information & Security

If You create an account, You agree to:

• Provide accurate and current registration details
• Keep Your username and password confidential
• Notify 1-800 Office Solutions immediately of unauthorized access

We are not liable for losses resulting from unauthorized use of Your account.

7. Third-Party Websites & Links

The Website may contain links to third-party websites. We do not control these websites and are not responsible for their content or services. Your interactions with third-party websites are at Your own risk.

8. Product Descriptions & Pricing

We aim for accuracy in our product descriptions, pricing, and promotions but cannot guarantee error-free listings. If an error is discovered:

• We will correct the information as soon as possible
• If an order is affected, we will notify You before processing

Pricing is subject to change without prior notice.

9. Payment Methods

We accept various forms of payment, including:

• Credit Cards: Visa, MasterCard, American Express, Discover
• Debit Cards: With Visa or MasterCard logos
• PayPal

Orders are processed once payment is successfully received.

10. Sales Tax

Orders may be subject to state and local sales tax. If You have a tax-exempt status, please provide a valid resale or exemption certificate to our support team.

11. Shipping & Delivery

All orders are subject to availability and will be shipped according to our Shipping Policy.

• Orders placed before 2 PM PST typically ship the same business day
• Estimated delivery time: 2-5 business days
• Shipping charges are non-refundable unless due to a packing error

For detailed shipping terms, refer to our Shipping Policy.

12. Return & Refund Policy

All purchases are subject to our Return Policy, which outlines eligibility, timeframes, and refund processes.

• Returns must be initiated within the specified period
• Opened or used products may not be eligible for returns
• Refunds are issued via the original payment method

For full details, please review our Return Policy.

13. Store Credit

In certain cases, we may issue store credit for returns, promotions, or goodwill adjustments. Store credit:

• Expires after one year unless otherwise specified
• Cannot be redeemed for cash
• Must be used for future purchases on our Website

14. Email Communication & Marketing

By placing an order or signing up, You consent to receive emails regarding:

• Order confirmations & shipping updates
• Promotional offers & product updates

You can opt out of marketing emails at any time via the unsubscribe link in emails.

15. Prohibited Use

You agree not to:

• Use the Website for fraudulent activities
• Disrupt the Website’s functionality
• Attempt to hack, modify, or reverse-engineer any Website features

Violations may result in account suspension or legal action.

16. Intellectual Property Rights

All content on the Website—including text, images, logos, and software—is owned by or licensed to 1-800 Office Solutions. You may not use our content without prior written permission.

17. Limitation of Liability

1-800 Office Solutions is not liable for:

• Indirect, incidental, or consequential damages
• Service interruptions, website errors, or data loss
• User reliance on Website content for decision-making

Our maximum liability to You is limited to the amount You paid for the disputed order.

18. Governing Law & Dispute Resolution

This Agreement shall be governed by Florida state laws.

In case of disputes, You agree to:

• Attempt good-faith resolution first
• If unresolved, submit the matter to binding arbitration

Any legal proceedings must be filed in a Florida court.

19. Termination

We may terminate this Agreement and Your access to the Website at any time if You:

• Violate these Terms
• Engage in fraudulent or abusive behavior
• Misuse our Services

Upon termination, You must discontinue all use of our Website.

20. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Website after changes means You accept the revised terms.

21. Contact Information

For questions regarding these Terms, contact us at:

📧 Email: [email protected]

Effective Date: January 1, 2025