Shipping Policy

Shipping Policy

We aim to provide fast, reliable, and transparent shipping for all orders. Please review our policy below to understand how we handle shipping and delivery:

Free Shipping

We offer free ground shipping on all orders that include $250 or more in compatible toners (before tax and after discounts).

Shipping Rates

Shipping costs are calculated based on the total weight of your order:

  • 0–10 lbs – $9.75
  • 10–30 lbs – $12.75
  • 30–50 lbs – $18.75
  • Over 50 lbs – Rates are automatically calculated at checkout using FedEx real-time shipping estimates.

Note: Additional fees may apply for oversized or unusually heavy items.

Shipping Areas

We ship to all 50 U.S. states as well as non-contiguous U.S. locations, including:

  • Alaska, Hawaii
  • APO/FPO military addresses
  • Puerto Rico, U.S. Virgin Islands
  • American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau

Shipping times and rates may vary slightly for these destinations.

Delivery Method and Timeframe

All orders are shipped via ground shipping. Estimated delivery time is 1–5 business days, depending on your location.

  • Orders placed before 2:00 PM EST are typically shipped the same business day.
  • Orders placed after 2:00 PM EST will be processed and shipped the next business day.

Taxes

Applicable sales tax may be added to your order based on your shipping address and local tax laws.

Refunds on Shipping

Shipping charges are non-refundable, except in cases of packing errors or if we shipped the wrong item.

Final Notes

Shipping fees are automatically calculated during checkout based on your total order weight, shipping method, and destination.

If you have any questions or need assistance with your order, feel free to contact our support team at [email protected]