Your privacy is important to us. This Privacy Policy (“Policy”) explains how 1-800 Office Solutions (referred to as “we,” “us,” “our,” or “1-800 Office Solutions”) handles your personal information when you use our website (https://www.1800toners.com), applications, and services (collectively referred to as the “Website”). By using the Website, you expressly consent to our collection, storage, use, and disclosure of your personal information as described in this Policy.

1. Collection of Personal Information

We do not automatically collect personal information when you browse the Website. Personally identifiable information such as your name, address, phone number, email address, credit card information, and date of birth is only collected when you voluntarily provide it. This may occur when you:

• Register an account
• Place an order
• Complete online forms
• Subscribe to newsletters and promotional offers
• Participate in contests or surveys
  

We may also collect personal information from third parties, such as social networks, advertising networks, and data brokers, to improve our services.

2. Automatically Collected Information

We automatically collect non-personal data about the device(s) you use to access the Website, including:

• Browser type, IP address, operating system, and language settings
• Device location (latitude and longitude) and unique identifiers
• Pages viewed, services used, and visit timestamps
• Referral sources (websites visited before and after using the Website)
• Error logs and software information

We use cookies, pixels, and web beacons to improve Website functionality, personalize content, and provide targeted advertising.

Additionally, we may record and store communications (including phone, chat, or video conversations) for quality assurance and compliance purposes.

3. Use of Your Information

Your information is used to:

• Create and manage accounts
• Enhance user experience and personalize content
• Perform analytics and improve services
• Process orders and facilitate transactions
• Send promotional and transactional communications
• Ensure security and enforce our policies

If you provide information about another person (e.g., for shipping purposes), we use it only to fulfill that request.

4. Disclosure of Your Information

We may share your information with:

• Affiliated brands and service providers who help operate our business
• Third-party marketing partners for advertising purposes (if you opt in)
• Legal authorities when required by law, subpoenas, or investigations
• Buyers or investors if 1-800 Office Solutions undergoes a merger, acquisition, or sale

We do not sell personal information to third parties without your consent.

5. Cookies & Tracking Technologies

We use cookies to enhance website performance and persistent cookies for analytics and personalized services.

• Most browsers automatically accept cookies, but you can disable them in your settings.
• Blocking cookies may affect website functionality and restrict access to certain features.

Third-party advertising partners may track your behavior across websites using cookies and similar technology.

6. Tailored Advertising

Our Website may display targeted advertisements based on your online behavior. Ad partners use cookies, pixels, and web beacons to:

• Control ad frequency
• Deliver relevant promotions
• Measure ad performance

If you wish to opt out of tailored ads, visit the Network Advertising Initiative Opt-Out Page or the Digital Advertising Alliance Opt-Out Page.

7. User-Initiated Communication

Messages sent via our Website, email, or chat become our property. We may record communications for quality assurance, compliance, and customer support.

8. Customer Reviews

By submitting reviews, photos, or testimonials, you grant 1-800 Office Solutions permission to display them on:

• Our Website
• Social media platforms
• Marketing materials

Third-party review platforms may collect data according to their own policies.

9. Opting In & Out of Marketing Communications

To receive newsletters and promotional emails, users must opt in. You may unsubscribe at any time by:

• Clicking the unsubscribe link in emails
• Contacting [email protected]

Transactional emails (e.g., order confirmations) cannot be opted out of.

For text message alerts, standard message and data rates apply. Reply STOP to opt out.

10. Data Security

We use industry-standard encryption and security measures to protect your personal information. However, no system is 100% secure. If you suspect unauthorized use of your data, contact us immediately.

11. Privacy of Children

We do not knowingly collect, store, or sell personal information from children under 18. Parents may contact us to request the removal of any such data.

12. Accessing or Correcting Your Information

To update, correct, or delete your personal data, contact [email protected]. Identity verification may be required.

13. Third-Party Links & Services

Our Website may contain external links (e.g., social media, payment processors). We are not responsible for the privacy practices of third-party sites.

14. Social Media Features & Widgets

We integrate with platforms like Facebook, LinkedIn, and Google. These services may collect personal information according to their own policies.

15. Single Sign-On

If you log in using Google, Facebook, or LinkedIn, those providers may share your personal information with us.

16. Contact Us

For privacy concerns, reach out to:

📧 Email: [email protected]

We may record phone calls for training and compliance purposes.

17. Updates to This Policy

This Privacy Policy may be updated periodically. Continued use of the Website constitutes acceptance of any changes.

18. California Residents – Your Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

✅ Request details about personal data collected, shared, or sold

✅ Request deletion of their personal information

✅ Opt out of data selling and sharing

✅ Receive equal service and pricing regardless of privacy preferences

To exercise your rights, submit a request:

• 📧 Email: [email protected]

You may also designate an authorized agent to make requests on your behalf.

19. Effective Date

This Policy is effective as of January 1, 2025.

🔹 Opt Out of Data Sharing & Marketing Emails:

Enter your email below to stop receiving marketing communications from 1-800 Office Solutions.